Is AmourPrint legit?
By Kirstie E., AmourPrint co-founder · Updated May 2026 · 6-min read
Is AmourPrint legit?
Yes — AmourPrint is a legitimate, family-owned U.S. business operating since 2017 from Victorville, California. We've shipped over 100,000 personalized canvases, hold 4,600+ verified Loox reviews at a 4.96-star average, and process every order in our California workshop. Below is the straight, transparent answer to "is AmourPrint legit" with details a scam-checker would actually want.
The straight answer
AmourPrint is a real, family-owned business founded in 2017 by Kirstie E. and family. We're based in Victorville, California — in the high desert about 90 minutes northeast of Los Angeles. The workshop is where every order is printed, hand-stretched, packed, and shipped. The company has been continuously operating for 9 years, processes orders 7 days a week, and ships from a real warehouse with a real address (listed below). We're a Shopify-powered store on the Shopify platform, which means payment processing is handled by Shopify Payments (compliant with PCI-DSS Level 1 standards) and you have purchase protection through Shopify's standard buyer protection program.
Ownership and contact details
Founders: Kirstie E. and family (private LLC, founded 2017). Business address: 8741 SVL BOX, Victorville, CA 92395. Customer service phone: +1 760-284-4605. Customer support email: support@amourprint.com. Returns/warranty email: warranty@amourprint.com. Business hours: Mon-Fri 9am-6pm PT (workshop runs 6 days a week). Most support emails get a response within 1 business day; phone calls are answered live during business hours.
Review distribution — the honest data
Across three independent platforms: 4,600+ Loox reviews (verified-buyer photo reviews, 4.96-star average), 389 Trustpilot reviews (4.6-star average, mix of 5-star praise and a small number of 1-star shipping complaints we've responded to publicly), 51 Judge.me reviews (4.9-star average). The Trustpilot rating is the most-checked by skeptics — if you scroll the 1-star reviews you'll see they're mostly shipping-delay complaints from peak holiday season (Q4 2024 and 2025), and you'll see our owner-responses on most of them. We don't filter or remove reviews on any platform.
Common scam-checker concerns answered
"Why is the price so low?" — Our price is similar to Shutterfly, Minted, and CanvasOnDemand for comparable specs. We're not abnormally low. "Why isn't there a physical retail store?" — We're a direct-to-consumer e-commerce business; no retail. "Why don't I find a Better Business Bureau listing?" — We're a small family LLC and haven't paid for BBB accreditation; the absence of BBB isn't a scam indicator (most modern DTC brands aren't BBB-accredited). "Where does my order ship from?" — Victorville, California. The return label on the box shows the same address.
★★★★★ "Was nervous to order — came in 5 days, perfect."
Now my go-to for couple gifts. — Jenna M., verified buyer
★★★★★ "Real customer service."
Got a human on the phone in under 5 minutes. — Robert K., verified buyer
★★★★★ "Legit, family-owned, USA."
Quality is heirloom level. — Sarah L., verified buyer
Common questions — is AmourPrint real
From Quora: Is AmourPrint a legitimate business? · Are personalized canvas companies trustworthy?
FAQ
Is AmourPrint a real company?
Yes — family-owned LLC founded 2017 in Victorville, California. 9 years in continuous operation.
Where do they ship from?
Victorville, California. U.S. orders arrive within 5-7 days standard.
How many reviews do they have?
4,600+ Loox + 389 Trustpilot + 51 Judge.me = ~5,040 verified reviews. 4.96-star Loox average.
Is there a refund policy?
Yes — if anything arrives damaged or off-spec, we re-make on us. 5-year color guarantee on the print. Lifetime craftsmanship warranty on the frame.