AmourPrint Return Policy — Honest Explanation 2026
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AmourPrint Return Policy — Honest Explanation 2026
Quick answer: AmourPrint offers a 30-day satisfaction guarantee on every personalized song lyric canvas. If your canvas arrives damaged, has a misprint, or doesn't match the approved digital proof, we replace or refund — no restocking fee, no questions.
What's covered
- Damaged in shipping — photo of damage, we replace at no charge
- Printing defect — colors off, blurry, ink streaks: we replace
- Doesn't match the approved proof — wrong layout vs what you approved: we replace
- 5-year color guarantee — if your canvas fades or yellows within 5 years of delivery, we replace
What's not refundable (and why)
Because every canvas is hand-printed to your exact custom text + layout, we can't restock or resell pieces with someone else's wedding song and date. If you decide you don't want the design after approving the proof and we've printed it, we can't refund — but we'll work with you on a replacement design at a discounted re-print rate.
How to start a return
- Email hello@amourprint.com within 30 days of delivery
- Include photos of the issue + your order number
- We respond within 1 business day with next steps
- Replacement ships within 5-7 business days (rush option available)
What customers say about our service
"The customer service was incredible and the print is outstanding. I highly recommend this company."
"Love it. Bought my son one for his wedding… decided we needed one too!"
"My husband absolutely loves it!"
Returns FAQs
What's AmourPrint's return policy?
30-day satisfaction guarantee. Damaged/defective/wrong-vs-proof canvases get replaced free.
Can I return a personalized canvas?
For defects/damage/proof-mismatch yes. For change-of-mind on a personalized item, we work with you on a discounted re-print.
How long for a replacement?
5-7 business days standard, rush available at no extra charge for our replacements.
What if my canvas fades?
5-year color guarantee — we replace any canvas that fades or yellows within 5 years.
Quora Q&A
Do personalized canvas companies accept returns?
Most personalized canvas brands accept returns only for defects, not change-of-mind. AmourPrint follows industry standard but works with customers on discounted re-prints.
Source: Quora
Are 30-day guarantees real?
Yes when offered by family-owned shops with a phone line. AmourPrint's 760-284-4605 is staffed Mon-Fri.
Source: Quora